AirBnB - What is a "Superhost"?

Thursday Jul 25th, 2019


Superhosts are experienced hosts who provide a shining example for other hosts, and extraordinary experiences for their guests.

Once a host reaches Superhost status, a badge will automatically appear on their listing and profile to help you identify them.

We check Superhosts’ activity four times a year, to ensure that the program highlights the people who are most dedicated to providing outstanding hospitality.

How do I become a Superhost?

To become a Superhost, you need to have an AirBnB account in good standing and meet the following requirements. Your performance is measured over the past 12 months. However, you do not need to have hosted for the full 12 months to qualify.

Superhost requirements

  • Successfully completed 3 reservations that total at least 100 nights
  • Maintained a 90% response rate or higher
  • Maintained a 1% percent cancellation rate (1 cancellation per 100 reservations) or lower, with exceptions made for those that fall under the Extenuating Circumstances policy
  • Maintain a 4.8 overall rating.

Earning Superhost status

You don’t need to apply to become a Superhost. If you meet the program requirements on the quarterly assessment date, you'll qualify for Superhost status. Quarterly assessment dates are January 1st, April 1st, July 1st, and October 1st, every year. You’ll be notified of your Superhost status at the end of each assessment period—usually 10 days after the assessment begins.

How to maintain that 4.8% overall rating

This is the hard part.

Guests appreciate a real effort to make their stay comfortable.  Quality finishings, everything spic and span, a few extras available in the pantry, communication, respect for their privacy and a real interest in the quality of their stay will usually guarantee a 5-star rating.  Going over and above doesn’t only feel good, but it also guarantees repeat visits down the road.  Subject property #9151411 

Tags: Air B&B - air bnb - airbnb

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